Refund policy

Returns

Our goal is for you to be 100% satisfied with the item(s) you purchase from 24karatposse.com. If for any reason you are not satisfied we would be happy to assist.
To be eligible for a return, your item must be returned within 30 days after purchase in new, unused condition with the original tags and packaging. Limited edition items and items purchased on sale are non-returnable items. Please also send the original invoice and a written explanation of why the item(s) is being returned. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Shipping

To return your product, you should mail your product to: 688 Sunset View Dr., Akron OH 44320, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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